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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mason Simmons

May 3, 2024

5  out of  5 rating by Mason Simmons
"Awesome choice in for auto,home, and life insurance. Keith is ABSOLUTELY AMAZING and can handle any problems or questions you may have. He and his staff are great!"
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Kristen Williams

April 16, 2024

1  out of  5 rating by Kristen Williams
"We have reached out for months to get some changes done on our insurance policy. The changes were not done correctly and we have reached out numerous times to get them fixed. Some of them are serious changes that needed to be done. The few times we did get a response after several times of trying to reach Keith’s cell, his office, and calls to the corporate office he finally answered with a general “I’ll do a full review of your account” and “I did a review of your account and it looks right on my end.” It continued to be wrong and we sent him proof of the errors and what needed to be changed and discussed. Keith himself stopped the autopay because he was on vacation and was going to review it before payment. He never got back with us and we received late payment fees and cancellation notices for our policy. We have since moved on to another insurance company but still have not gotten an answer back that the policy has been cancelled and per the online acct it is still active. The lack of communication has been disheartening and frustrating. We have used so much time trying to get answers to our questions, changes made, and responses from Keith with no luck. I never write poor reviews and I hate to do this one with the world being so quick to find the negative, but I really don’t want this to happen to anyone else and especially if it was a claim issue you were needing help with. Keith was a fine agent until we actually needed something and for some reason this has gone the way it has and is unacceptable."
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Michael Weitzman

April 16, 2024

5  out of  5 rating by Michael Weitzman
"Keith worked magic for me and greatly reduced my insurance cost per month. Very friendly and incredibly easy to work with."
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Terry Kirby

April 15, 2024

5  out of  5 rating by Terry Kirby
"Perfect service!! Keith and his crew are setting the bar when it comes to customer service!!"
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Jennifer Salinas

April 4, 2024

5  out of  5 rating by Jennifer Salinas
"State Farm handles my insurance for my home and my vehicle and they have never disappointed me with their service."
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Michelle Wolford

March 28, 2024

5  out of  5 rating by Michelle Wolford
"Keith has been my agent since 2014. Always so kind and helpful!"
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Allison Oliver

March 25, 2024

5  out of  5 rating by Allison Oliver
"Keith Brooks has been my insurance agent for some time now, with multiple polices. He has always been so helpful in making sure we are getting the coverage we need, at the best price. He and his team are amazing! Highly recommend!"
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Robert Miller

March 22, 2024

2  out of  5 rating by Robert Miller
"I can never reach his office and he always takes 3 to 4 weeks to get back to me when I leave a message."
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Brayden Fisher

March 9, 2024

5  out of  5 rating by Brayden Fisher
"Very nice people"
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Blake Colclasure

March 24, 2023

5  out of  5 rating by Blake Colclasure
"Keith has always been eager to help in all situations and has a wonderful team supporting him. They have always been prompt and extremely helpful! Would highly recommend Keith as an agent!"
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Catherine Chapin

March 15, 2023

5  out of  5 rating by Catherine Chapin
"Always informative and friendly!"
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April Jerry

January 22, 2023

5  out of  5 rating by April Jerry
"Keith is great to get back with you quickly and very knowledgeable!"
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Taryn Larreau

January 18, 2023

5  out of  5 rating by Taryn Larreau
"Keith is always so nice and gets things done quickly and efficiently. When there was an accident, he was kind and made sure everyone was uninjured. He took care of everything and we were back on the road in no time. I've always had great experiences with Wendy from his office as well. Anytime I needed to make changes or had questions, she made sure she explained things well and took care of my needs."
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David Pember

October 20, 2022

5  out of  5 rating by David Pember
"Keith always has time for face to face conversations about the proper coverage. When we filed a claim, he was prompt and gave us great advice."
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Oak Forest Village

June 30, 2022

1  out of  5 rating by Oak Forest Village
"Terrible Service and I have been a State Farm Insurance customer over 25 years. I will look for a New Agent. They have my DOB wrong. Mr. Brooks needs to concentrate on the State Representative Office and give up his Agent Status at State Farm."
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Carol A “Medusa” Barnett

June 10, 2022

5  out of  5 rating by Carol A “Medusa” Barnett
"Great people been with them 10 yrs."
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Hannah Owens

June 22, 2021

5  out of  5 rating by Hannah Owens
"No one will work harder for you than Keith Brooks and his team. No one. Keith is personable and efficient and will go the extra mile for you to not only make sure that you have what you need but also that you understand why you need it and how to get it. If you're looking for a company and an agent, you can't go wrong here. From the complicated stuff that you might have to go through to the simple, everyday things, you will never doubt that Keith has your back. We are so happy and thankful to be working with him!"
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Tom Bishop

December 4, 2019

5  out of  5 rating by Tom Bishop
"he takes care of his clients on a personal level. Easy to talk with and makes sure you're taken care of"
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linde halpain

August 9, 2019

5  out of  5 rating by linde halpain
"Great agents to work for you."
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Phyllis Weems

May 8, 2019

5  out of  5 rating by Phyllis Weems
"Steve Wilson has been the greatest insurance agent I have ever worked with!! He went above and beyond to accommodate me and made everything at my convenience. It is so nice to work with a Christian person."
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Gavin Jones

April 29, 2019

5  out of  5 rating by Gavin Jones
"Excellent service, even after hours. They were able to lower my rates from previous insurer and now everything including home, auto, and personal have all been moved to them."
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Tracy Shelton

April 29, 2019

5  out of  5 rating by Tracy Shelton
"Keith Brooks and Steve Wilson give exceptional customer service and they are both full of integrity. I have had a great experience with these guys."
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Don Walsh

April 27, 2019

5  out of  5 rating by Don Walsh
"Steve Wilson did an outstanding job transferring my homeowners and auto insurance from my previous company. He and State Farm saved me several hundred dollars and provided better coverage. Steve made the process very easy."
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Jennifer Salinas

April 26, 2019

5  out of  5 rating by Jennifer Salinas
"I had a great experience with Steve Wilson being my agent he was always there when I needed him and returned my call on the day I called."
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Patrick Baker

April 26, 2019

5  out of  5 rating by Patrick Baker
"Great customer service!! Questions answered promptly. Very smooth transition from a competitor. Steve Wilson does an awesome job!!!"