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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blake Colclasure

March 24, 2023

5  out of  5 rating by Blake Colclasure
"Keith has always been eager to help in all situations and has a wonderful team supporting him. They have always been prompt and extremely helpful! Would highly recommend Keith as an agent!"
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Catherine Chapin

March 15, 2023

5  out of  5 rating by Catherine Chapin
"Always informative and friendly!"
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April Jerry

January 22, 2023

5  out of  5 rating by April Jerry
"Keith is great to get back with you quickly and very knowledgeable!"
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Taryn Larreau

January 18, 2023

5  out of  5 rating by Taryn Larreau
"Keith is always so nice and gets things done quickly and efficiently. When there was an accident, he was kind and made sure everyone was uninjured. He took care of everything and we were back on the road in no time. I've always had great experiences with Wendy from his office as well. Anytime I needed to make changes or had questions, she made sure she explained things well and took care of my needs."
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David Pember

October 20, 2022

5  out of  5 rating by David Pember
"Keith always has time for face to face conversations about the proper coverage. When we filed a claim, he was prompt and gave us great advice."
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Oak Forest Village

June 30, 2022

1  out of  5 rating by Oak Forest Village
"Terrible Service and I have been a State Farm Insurance customer over 25 years. I will look for a New Agent. They have my DOB wrong. Mr. Brooks needs to concentrate on the State Representative Office and give up his Agent Status at State Farm."
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Carol A “Medusa” Barnett

June 10, 2022

5  out of  5 rating by Carol A “Medusa” Barnett
"Great people been with them 10 yrs."
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Hannah Owens

June 22, 2021

5  out of  5 rating by Hannah Owens
"No one will work harder for you than Keith Brooks and his team. No one. Keith is personable and efficient and will go the extra mile for you to not only make sure that you have what you need but also that you understand why you need it and how to get it. If you're looking for a company and an agent, you can't go wrong here. From the complicated stuff that you might have to go through to the simple, everyday things, you will never doubt that Keith has your back. We are so happy and thankful to be working with him!"
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Tom Bishop

December 4, 2019

5  out of  5 rating by Tom Bishop
"he takes care of his clients on a personal level. Easy to talk with and makes sure you're taken care of"
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linde halpain

August 9, 2019

5  out of  5 rating by linde halpain
"Great agents to work for you."
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Phyllis Weems

May 8, 2019

5  out of  5 rating by Phyllis Weems
"Steve Wilson has been the greatest insurance agent I have ever worked with!! He went above and beyond to accommodate me and made everything at my convenience. It is so nice to work with a Christian person."
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Gavin Jones

April 29, 2019

5  out of  5 rating by Gavin Jones
"Excellent service, even after hours. They were able to lower my rates from previous insurer and now everything including home, auto, and personal have all been moved to them."
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Tracy Shelton

April 29, 2019

5  out of  5 rating by Tracy Shelton
"Keith Brooks and Steve Wilson give exceptional customer service and they are both full of integrity. I have had a great experience with these guys."
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Don Walsh

April 27, 2019

5  out of  5 rating by Don Walsh
"Steve Wilson did an outstanding job transferring my homeowners and auto insurance from my previous company. He and State Farm saved me several hundred dollars and provided better coverage. Steve made the process very easy."
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Jennifer Salinas

April 26, 2019

5  out of  5 rating by Jennifer Salinas
"I had a great experience with Steve Wilson being my agent he was always there when I needed him and returned my call on the day I called."
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Patrick Baker

April 26, 2019

5  out of  5 rating by Patrick Baker
"Great customer service!! Questions answered promptly. Very smooth transition from a competitor. Steve Wilson does an awesome job!!!"
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Laken Jones

April 25, 2019

5  out of  5 rating by Laken Jones
"Steve Wilson is great! He has helped me after hours and even gone in on his day off to fax some paperwork for me. Great guy!"
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Dostert Family

April 25, 2019

5  out of  5 rating by Dostert Family
"Worked diligently to ensure our family was taken care of through car wrecks and house emergencies. Special thank you to Steve at Keith Brooks State Farm; who while I was deployed overseas frequently worked after hours due to the large time difference to talked to me regarding issues I had with my property. Thanks to the Keith Brooks team for all your help over the years."
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April 25, 2019

5  out of  5 rating by T G
"Exceptional customer service!!! I’d like to thank Mr Steve Wilson – Team Leader for going above and beyond getting me the best rate possible on my insurance. Steve’s christian values outshines; I knew I could trust him getting me a great quote. Super great guy!! The whole office team at Keith Brooks – State Farm are very friendly and professional."
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Gayle Scott

April 25, 2019

5  out of  5 rating by Gayle Scott
"Since I’ve made the switch to Keith Brooks State Farm I feel I have a more trusting and dependable team managing my auto insurance. My agent Steve Wilson is always accessible and informed for any questions I may have and always welcoming. I highly recommend investing in the expertise of this State Farm team for your insurance needs."
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365 Fitness

April 25, 2019

5  out of  5 rating by 365 Fitness
"Absolutely love this place! I work directly with Steve and he makes everything quick and simple. The rates are the best around by far."
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Taylor Smith

April 25, 2019

5  out of  5 rating by Taylor Smith
"Steve Wilson has been the best insurance agent! He helped me with any and every question I had and was very easy to get in contact with. Very affordable. Very helpful!!"
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jody haston

April 25, 2019

5  out of  5 rating by jody haston
"I have worked with Steve at Keith Brooks for I think 2 years now. he is always taking care of me , he is a good, solid man. And u can count on him to be there."
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John Hudgens

April 25, 2019

5  out of  5 rating by John Hudgens
"Love this guy and his team. They provide the best service I have ever had! I have both my company and all my personal insurance with them. The rates could not be matched by any of there competitors. I also have two car loans thru state farm. The best pricing with no hidden fees!!! Highly Recommend them!"
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Matt Parker

April 25, 2019

5  out of  5 rating by Matt Parker
"My insurance guy, Steve Wilson, is here and they are the best insurance company I’ve ever used. Service above and beyond what is expected. For example, I bought a used car for my son’s birthday the other day ... called Steve and asked what I needed to do to insure the car ... i sent him a vin and a little info that was required and was insured before I was ready to leave the dealer lot! I highly recommend them."